Due to our varied selection of food available and the nature of our events, we do not cater to special dietary requirements such as gluten and dairy intolerances. All attendees who are anaphylactic should notify Afloat Cruises staff when registering.
Menus will vary between cities and events, however we cater generously for our guests and it will also depend on the package that you have purchased.
Yes! However you will need EVERYONES details including their full names, email addresses, voucher and phone numbers. Each guest MUST be booked in separately. One form for the purchaser does not automatically book the whole group in.
Not if your event is being held on a boat, our boats have specific docking stations and requirement and are not permitted to drop off any passengers at alternative locations.
Of course! There is no seating allocation on board Afloat Cruises unless specified, however if you are travelling with friends, we do recommend arriving to the event and checking in together in order for our crew to seat you together.
Smart casual is the best attire on board. If you are attending one of our cruises in the winter please remember your coat, especially if you would like to enjoy the outside decks. Some players like to dress up for the occasion and we love it when group make a night of it by coming in character ready for a great night.
Please check our docking location on this website. There are interactive maps, which show convenient parking locations.
At the beginning of each cruise, boat staff will inform all passengers of the safety requirements on board the vessel including the location of floatatation devices if needed.
This means that that date is no longer available. All off-shore events are governed by the licensed seating capacity of each vessel, which also means that once a session is ‘sold out’ there is no further seating available for that cruise. The booking system will automatically remove cruises that have reached their maximum capacity.
Whether you purchased your ticket through a group buying deal site or directly through our own website, your ticket will include what is listed on the event page of this website. Your Ticket may be invalidated if any part of it is removed, altered or defaced. Upon purchase, please check Tickets carefully as mistakes cannot always be rectified after purchase. Tickets are not issued on a sale or return basis and refunds will not be made on Booked Tickets unless provided for under these Terms and Conditions.
If you are unable to attend an event that you are booked on to please notify us as soon as possible via email at email@example.com
Afloat Cruises requires a week’s notice (7 days) for cancellations due to catering commitments. Guests who give notice may be able to transfer onto another cruise at a later date providing there is availability. Tickets are transferable to other people such as friends. If you experience an emergency or you are running late please call 1300 839 326.
Not to worry! Once notified, a member of our team will amend any incorrect information and email you directly asking you to confirm your details are now correct. Afloat Cruises will not be responsible for any Ticket that is lost, stolen or destroyed. You are solely responsible for the safe-keeping of Your Ticket. It is not always possible to issue duplicate Tickets. If duplicates are issued, an administration fee may be charged.
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